Quotations/Enquiries are valid for 3 days from date of reply to your enquiry e-mail.

A 50% deposit of total amount secures your booking enquiry. Should no deposit be received within this period, your enquiry will become null and void.

Emailed proof of eft payment to our bank account will act as your confirmation of booking.

The full outstanding amount will be due at least 14 days prior to your arrival except in PEAK season the full amount will be due 30 days prior to your arrival.

Bookings made 14 or less days in advance of arrival will be due in full upon booking and before your arrival

Cleaning services are available upon request and at additional cost. Services are not available on a Sunday & certain public holidays, unless specifically requested.

Cancellation up to 30 days before occupation – a refund of 25% will be made.

Cancellation less than 30 days prior to arrival, no refund will be made.

NO REFUND FOR PEAK SEASON BOOKINGS.

If available, we are quite willing to re-schedule your booking to a more suitable date, however, this will depend on availability of the unit at that time.

No bookings will be acceptable should there not be an Adult aged over 21 years with the party staying in the apartment.

Entry will not be allowed on arrival at the complex should payment in full, including the Breakages Deposit, not have been received in our bank account. No keys will be handed over unless full payment has been received. No Cash Will be accepted in lieu of payment.

Any complaints regarding the conduct of anyone staying in the apartment may result in security escorting everyone off the property and no refund being made. Full Code Off Conduct Rules and Regulations will be provided with confirmation of any reservations.

Apart from those originally booked into the apartment, no additional visitors are allowed to stay over / sleep over in the apartment.

Bath towels are provided, but kindly bring own beach towels.

NO SMOKING IS ALLOWED IN THE UNIT- please smoke outside. Penalties apply for non cooperation.

Unfortunately PETS are not allowed.

Day visitors are allowed but may not stay over without prior arrangement.

Only 2 vehicles parking are allocated per apartment.

The Owners and/or the Dorado Bay Body Corporate will not be responsible for any theft, injury or any other claims of whatsoever nature, under any circumstances whatsoever. (The Body Corporate Rules will apply to all Guests and their visitors).