RESERVATIONS
Bookings over weekends in all units: minimum of 2 nights.
Unit 4 (Family Guesthouse) during high season (1 December to 31 March): minimum of 4 nights per booking.
Rates are per night sharing on the basis of per person or per unit.
No persons other than those quoted for, are permitted to share the accommodation.
A reservation will be confirmed when the proof of deposit have been received.
All accommodation provided in terms of any booking made with Kierie Kwaak Self Catering will be subject to the terms specified on this form.
Reservations are not transferable.
The standard deposit will be 50% of the amount due for the length of stay, with the balance being payable upon arrival.
Please note that we do not have credit card facilities.
Weekend or less than three day reservations are to be paid in full upfront.
Proof of payment to be sent to kieriekwaak@gmail.com

Kierie Kwaak Self Catering reserves the right to cancel any reservation without prior notice should the deposit not be paid by the due date.
Reservations cancelled by guests:
* up to and including 28 calendar days prior to the arrival date: Full refund of the deposit amount.
* less than 28 calendar days but up to and including 14 calendar days prior to the arrival date: 50% refund of deposit amount.
* less than 14 calendar days prior to the arrival date: No deposit refunded.
Peak Season cancellations less than one calendar month prior to the arrival date: No deposit refunded.
Deposits are not refundable in the event of a "non arrival / no show".
Deposits are not refundable in the event of late arrivals or early departures.

ARRIVALS
Units are available for check-in between 2 pm and 5 pm.
Late check-in is permitted, provided prior arrangements have been made with management.
No early check-in is permitted.

NON-ARRIVALS
A guaranteed reservation will hold your accommodation through the first night of your scheduled arrival.
The unit will be re-assigned for occupation after 24 hours unless arrangements have been made with management.

DEPARTURE
Units must be vacated by 10 am on the day of departure.
Should guests wish to leave later, it must be arranged with management at the time of making the reservation and is subject to availability.
An additional charge will apply:
10h00 to 16h00: 50% of the daily rate
After 16h00: a full days rate

TERMINATION OF OCCUPANCY
Management reserves the right to terminate the occupancy of any resident without notice for failing to comply with the conditions stated on this form or behaviour that interferes with the quiet and general comfort of other guests.

RIGHT TO EVICT PERSONS ADMITTED AS GUESTS
Kierie Kwaak Self Catering will evict a guest without a refund, despite the eviction, for the following reasons:
* Disorderly conduct.
* Non-payment.
* Using the premises for an unlawful purpose or act.
* Bringing property onto the premises that may be dangerous to others.
* Failing to register as a guest.
* Giving false information to obtain accommodation.
* Being a minor (under the age of 18) unaccompanied by an adult registered guest.
* Violating our terms and conditions.
* Violating our non-smoking and/or no-pets policy.
* Failing to vacate a unit at the agreed checkout time.

SMOKING POLICY
Please respect our non-smoking policy inside the units. Cigarette butts should be discarded in the rubbish bin outside.

PET POLICY
Pets are strictly prohibited.

----  GENERAL RULES  ---

CAR WASH
Cars may be washed.

FIRES
Fires are to be made on the designated areas only.
Extra care must be taken when fires are lit. No fire is to be left unattended and must be thoroughly extinguished with a fire hose.
Portable braais (barbeques) are permissible provided that they do not constitute a fire hazard and do not inconvenience other guests.

FLORA
Flora may not be cut or damaged.

NOISE, RADIOS
No noise or loud music will be tolerated.

PARKING
Vehicles must be parked on the allocated site.

LAUNDRY
Units 1 and 2: may be done in the basin on the deck.
Please Note: Kindly ensure that you have proof of payment when checking in.