Rates
High Season | Low Season | Medium Season | Rage Rates | |
Entire Flat | ||||
Minimum Stay | 2 Nights | 2 Nights | 2 Nights | 7 Nights |
Per Unit | R1950.00 per night | R1350.00 per night | R1450.00 per night | R2300.00 per night |
High Season RATE REDUCTION ON 10 NIGHTS OR MORE | Low Season RATE REDUCTION ON 7 NIGHTS OR MORE | Medium Season RATE REDUCTION ON 7 NIGHTS OR MORE | Rage Rates or Groups Under 21 November / December |
Rates are subject to change without notice.
Terms Of Payment |
DEPOSITS We require a 50% deposit to be sent with the booking form in order to confirm a reservation. (Any booking within 8 weeks of arrival will required full payment upfront). Reservations are not binding until the deposit is received and cleared funds are reflecting. Payments must be made in full before keys are handed over. It is also recorded all properties booked out in December, January are to be paid in full 10 weeks prior to occupation. Cash is NOT accepted and you will never be asked to make cash payment/s. We do charge a REFUNDABLE DEPOSIT R1500.00 and a booking fee (non-refundable) of R550.00 We do charge a REFUNDABLE DEPOSIT R5000.00 FOR RAGE ONLY and a booking fee (non-refundable) of R550.00 |
Cancellation Policy |
CANCELLATION If you have to cancel your holidays please notify us in writing via e-mail kyalana@smartsagroup.com or fax 0866 714 081 we will try to re-let the accommodation. If the accommodation is re-let we will refund to you all monies paid less expenses involved in re-letting. The booking fee will be charged. If the property is not re-let, any outstanding balance of the Rent will become due. Cancellation for any booking period must be received EIGHT weeks prior to occupation in order for us to try re-let. If the property is NOT re-let then you will not be refunded. |
Arrival & Departure Times |
ARRIVAL AND DEPARTURE Unless otherwise agreed in writing, arrival commences from: ARRIVALS:- 4.00pm, DEPARTURE:- 09.00am sharp, this allows time for cleaning of the property between visitors. We will never confirm arrival and departure times verbally if outside the above scope. If you require to check in or depart at a different time we will confirm only in writing. If you are arriving after 6pm, you are required to make arrangements for the keys. |
Rules/Conditions |
Minimum of 2 nights stay DEPOSITS All deposits are refunded within 5 business day period after the departure date, allowing inventory checks and cleaning of apartments. You will supply your full banking details on the booking form. All damages are deducted from your security deposit. Deposits are not given back in the form of cash. (NOT NEGOTIABLE) Should your payment incur a service fee, cash deposit fee and all other bank charges, this amount will be deducted from your deposit. All deposits are refunded back to South African bank accounts only. EXCLUSIONS We regret that, unless so agreed in writing, bookings cannot be accepted from groups of single persons under the age of 21. If agreed upon, you will be liable to pay a R5000.00 REFUNDABLE DEPOSIT. Terms and Conditions will be signed together with your Booking Form. Identity document to be included. |